purewin online
purewin online
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This app is available for your device
purewin online
This app is available for your device
Contact
+91 3023456550
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the purewin online?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in. This process replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still don't receive the OTP after waiting, you can reach the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your current active number. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer. This will enable you to access your account without any issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date features. After updating, you can log in and start playing the app.
Q1: What is the minimum withdrawal amount in the purewin online?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not bonus rewards. Users cannot withdraw bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, completing the process within 30 minutes to 3 hours. However, delays in payment processing can occur, requiring users to wait up to 24 hours. This payment delay issue may impact the overall time taken to complete the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform, and cannot be withdrawn. Any winnings earned while using the bonus amount can be withdrawn as usual.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings for any signs of a problem. If your withdrawal request is failing, don't worry, the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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